Shipping policy

We ship worldwide with a trackable service. You’ll receive your tracking number by email after dispatch.

📦 Shipping Methods & Estimated Delivery Time

Duties & Taxes

  • We do not charge VAT/GST or import duties at checkout.
  • Your local customs or the carrier may collect these fees upon delivery according to your country’s regulations.
  • Delivery times shown exclude any customs inspections or local processing time.
  •  If duties/taxes are unpaid and the parcel is returned, shipping and return charges are not refundable.

We partner with trusted international couriers to ensure safe and timely delivery. Shipping times vary by destination and shipping method:

  • SF-Express (USA only): Estimated delivery time 7–12 business days. Final price — no sales tax, no additional import fees for US buyers.
  • EMS (Australia, Canada, United Kingdom): Estimated delivery time 7–12 business days
  • UPS / FedEx (Selected Countries): Estimated delivery time 7–15 business days
    Destinations include: United Kingdom, Germany, France, Spain, Austria, Sweden, Norway, Denmark, Finland, Switzerland, Belgium, Czech Republic,  Hungary, Luxembourg, Poland, Bulgaria, Croatia, Estonia, Slovakia, Slovenia, South Africa, Philippines, Thailand, Indonesia

Note: These are estimated delivery times and may vary slightly due to customs procedures or unforeseen logistics delays.

📍 Tracking Your Order

You can track your shipment using the link below:
👉 17TRACK

📬 Tracking Notification

Once your order is shipped, you will receive a tracking number via email from us.
If you do not receive your tracking number, feel free to contact us:
📧 support@sjsword.com